Terms & Conditions:

Each new patient must book a consultation appointment prior to arranging a treatment. Your payment card details are required at time of booking to secure your appointment. Unless otherwise stated this charge is £50.

Booking fees will be removed from the price of the treatment if that treatment is taken on the day. For example- if you have booked an Anti-wrinkle consultation- if you proceed with treatment on the day, then the £50 booking fee is redeemable against the cost but ONLY if the treatment is taken on the day.

If you have book for an In Depth Consultation - this appointment takes 45-60 minutes and explores multiple treatment options. No treatment is offered at this appointment. This Consultation carries a £50 charge and is not redeemable against future treatment costs.

Please be advised that Cancellations made within 48 hours (week days only) of your scheduled appointment carry a 50% charge of the appointment costs. We do not monitor emails or messages over the weekend so this does not count as 48 hours notice if you cancel your appointment over a weekend. No shows and Late Cancellations on the day carry a 100% charge of the appointment costs. Your cancellation/no show charge must be paid before you are able to rebook further appointments. Alternatively, a non-refundable deposit may have been collected to secure your appointment, in which case, the deposit will be forfeited.

If a deposit needs to be refunded a £5 admin fee will apply.

Failure to attend a Consultation or Review carries a £50 fee.

Packages for HydraFacial™️
Courses of 3 / expires 3 months from original purchase date.
Courses of 6 / expires 6 months from original purchase date.
Courses of 12 / expires 12 months from original purchase date.

Packages for RF Microneedling (Artemis)

A course of 6 treatments must be used within 3 months of original purchase date

If you fail to attend or cancel late (less than 48 hours) for an appointment that is part of a package, you forfeit that treatment from your package.

Gift Vouchers expire 6 months from purchase date.

Birthday vouchers (emailed if you are a long standing, regular patient- must be used within 4 months of your birthday and are only redeemable against the cost of Treatment NOT products.

All sales are final: includes treatments and products.

All clients MUST read, understand and accept the T&C’s as stated on the website. By booking an appointment you are agreeing to the above Terms & Conditions.

Please email info@townhouseclinic.com if you need assistance.