What To Expect On Your First Visit

Coming in for a first consultation can feel like a big step. Here's exactly what happens, so you know what to expect before you arrive.

Your Consultation

Your appointment will be with Dr Lucy, Dr Rebecca or Tally (our expert skin therapist) for a duration of 45 minutes. It starts with a conversation about your concern and what you'd like to change, if anything. We take clinical photographs and if required, a skin scan, go through your medical history, and other relevant information as part of the assessment, which then gives us a proper basis to understand your skin/face/concern rather than relying on a quick look. It's an assessment, not a sales pitch, and there's no pressure to book any treatment on the day.

After Your Appointment

After your consultation, we take time to review your photographs and any other relevant information and work out which treatments genuinely suit you, since every face calls for a different plan. We then email you your plan afterwards, so you have time to look it over properly before deciding anything.

The Consultation Fee

Consultations are up to £145. This amount is different depending on who you see. This covers the clinical photography, the assessment itself, and the time spent building a plan that's specific to you.

Dr Lucy - £145
Dr Rebecca - £100
Tally (Expert Skin Therapist) - £75

Straightforward Advice

Many people come to us because it's hard to work out what's actually worth doing versus what's simply well marketed. We're happy to talk this through plainly, including telling you when a treatment isn't the right fit for you.

Every treatment we suggest is backed by clinical evidence and recommended because it's right for you, not because it's the newest thing on the market.

Years of Experience

Between Dr Lucy, Dr Rebecca and Tally, there's a genuine depth of experience behind every consultation, something our patients consistently comment on.

Frequently Asked Questions